Mark the letter A, B, C or D on your answer sheet to indicate the best arrangement of utterances or sentences to make a cohesive and coherent exchange…

a. Tom: I used to study from books, but now I learn a lot through online platforms and mobile apps.

b. Anna: Same here! It’s more flexible, but I think traditional classroom learning still has its own benefits.

c. Anna: Do you use any new ways to learn English these days?

d. Anna: I believe each method has its own strengths that we can take full advantage of.

e. Tom: You’re right. Face-to-face interaction gives us real communication that’s hard to replace.

a. Moreover, educating residents about responsible waste disposal practices helps cultivate environmental awareness and encourages active civic participation in the city’s sustainability initiatives.

b. Effective waste sorting plays a pivotal role in sustainable urban management in Ho Chi Minh City, as it directly contributes to improved recycling efficiency and a significant reduction in landfill dependency.

c. For example, materials such as plastic, paper, and glass should be separated from food waste, as they can be recycled and reintegrated into production cycles when properly collected.

d. In conclusion, by promoting systematic waste sorting across Ho Chi Minh City, local authorities and communities can work together to create a cleaner urban environment while maximizing resource reuse and minimizing ecological strain.

e. A crucial component of this process involves raising public awareness of waste classification, including recyclable materials, organic waste, and residual household refuse, each of which requires distinct handling methods.

Dear Gemma,

a. I would greatly appreciate it if you could provide further details regarding the programme structure and assessment criteria.

b. I am writing to express my interest in enrolling in your advanced AI-integrated language course.

c. In particular, I am keen to understand how the course accommodates learners seeking both flexibility and academic rigour.

d. I look forward to your response and hope to proceed with the application in due course.

e. Having reviewed the information available on your website, I am particularly impressed by the emphasis on personalised learning pathways.

Yours faithfully,

Billy

a. This transformation also included the development of new industrial areas, as farmland nearby was converted into factories and small production sites.

b. Overall, these changes highlight the modernisation of Lakeview, turning it from a peaceful residential district into a more dynamic and commercially active area.

c. Between 2010 and 2022, the outer areas of Lakeview city experienced significant changes, reflecting a shift towards urban growth and economic development.

d. Housing areas were greatly affected, with many old houses being replaced by modern buildings, and a local park being relocated.

e. At the same time, commercial facilities expanded rapidly, especially with the construction of a large mall and a parking lot on former residential land.