Sắp xếp câu Mark the letter A, B, C, or D on your answer sheet to indicate the best arrangement of utterances or sentences to make a cohesive and cohe…

a. Lisa: I usually collect information from books, academic journals and reliable websites. How about you?

b. Kevin: Absolutely! Careful preparation is the key to successful research.

c. Lisa: That sounds effective. Interviewing experts can provide very reliable information.

d. Kevin: Your project looks very impressive. How do you usually carry out your research?

e. Kevin: I often interview specialists and analyse survey data before writing my reports.

Dear Sir or Madam,

a. Under these circumstances, I believe I am entitled to either a replacement of the product or a complete refund in accordance with your company’s warranty policy.

b. I would appreciate it if this matter could be dealt with promptly, as the faulty device has seriously disrupted my work schedule.

c. I am writing to express my dissatisfaction with a printer that I ordered from your online store and received three days ago.

d. Not only did the printer fail to connect properly to my computer, but it also repeatedly displayed error messages during operation.

e. Furthermore, despite being advertised as a brand-new product, the package appeared to have been previously opened upon delivery.

Yours faithfully, Andrew Wilson

a. As a consequence, I have become much more aware of how difficult it is to work in customer service and learned to be more patient with employees.

b. I was required to stand for nearly eight hours a day, arrange products on shelves, and deal with demanding customers during the holiday season.

c. Working part-time at a supermarket last summer was a tiring but valuable experience for me.

d. Before taking the job, I had never imagined that retail work could be so stressful and exhausting.

e. By the end of each shift, I was completely worn out and sometimes too tired even to eat dinner.

a. Consequently, those who engage in continuous learning are generally more capable of adapting to professional challenges and maintaining long-term career stability in an increasingly competitive world.

b. Such changes have gradually reshaped the traditional perception of education, which is now widely regarded as a lifelong process rather than a stage confined to early adulthood.

c. In response to these evolving demands, educational institutions and employers have expanded access to distance-learning programs, vocational training courses, and professional development opportunities.

d. The rapid pace of technological innovation and the constant transformation of labour markets have made the regular acquisition of new knowledge and skills more essential than ever before.

e. Over the past few decades, lifelong learning has become an increasingly important concept in many societies, particularly in relation to economic development and employability.